Pre-Sales Support: 1-888-688-2188
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 YOU
WILL GET A ONE YEAR WARRANTY
CARD WITH PRODUCT PURCHASE AND
AN EXTENDED 2-YEAR WARRANTY IF
YOU REGISTER YOUR PRODUCT ONLINE.
Total Combined Warranty 3-YEARS
 QCUSA
INC. and
USBGear (TM)
Brings you
this great
Innovation
at a very
very low
and affordable
price...
Yet with
Brand Name
Like USBGear
we did NOT
sacrifice
any Quality
and believe
in our product
so much we
give a 30-Day
NO QUESTIONS
ASKED RETURN
POLICY and
a THREE-YEAR
Product Warranty!
QCUSA/COOLGEAR
Makes Every Attempt
to ship orders
for items in-stock,
same day, providing
order is placed
before 1:00 P.M.
E.S.T(M-F) and
Your Credit Card
is Valid.We DO
NOT SHIP TO:
APO/FPO (as we
do not ship via
USPS) INTERNATIONALLY
(at this time)
NON-Continental
U.S. States
WE USE UPS AND FEDEX Price and Service
Option Will be calculated REAL-Time
Based on Weight,Service Type and
Destination ZIP Code You Will Have
a Choice of Services On our Check-Out
Page
PLEASE
NOTE: WE DO NOT
CHARGE EXTRA
FOR HANDLING,
PRICE CALCULATED
WILL INCLUDE
SIGNATURE REQUEST
AND TRACKING
AS WELL AS INSURANCE!
UPS GROUND SERVICE MAP
COOLGEAR/QCUSA Time-in-Transit via
UPS GROUND Service from: CLEARWATER,
FL. 33762 (click here for MAP)
 To
return a product,
a Return Merchandise
Authorization
(RMA) number
must be requested
from QC USA INC./CoolGear
within 15-days
of the date the
product was shipped
to you. After
15-days, all
product returns
must be handled
directly by the
manufacturer
or warranty provider.
All RMA numbers
are valid for
10 days from
the date issued.
All products must be returned in
like-new condition, including original
packaging and all documentation and
accessories. CoolGear will not accept
items that have been physically damaged
or misused.(any missing items from
a return will have a minimum of 25%
re-stocking fee applied) We DO NOT
offer cross ship services. ALL RETURNS
ARE TESTED UPON ARRIVAL! Return shipping
fees are the responsibility of the
customer. Shipping fees are not refundable
Items that have not been used but
are sent back for credit may still
have a restocking fee as it requires
extra labor.
***PLEASE
UNDERSTAND: WE
SELL ONLY QUALITY
TESTED PRODUCTS
99% of our Customers
DO NOT Require
Technical Support.
(**incompatibility
of products DOES
NOT constitute
a DEFECTIVE Status)
If However Your
System Is not
Compatible with
our products,
we do offer Tech
Support E-Mail!
All Technical
Support MUST
BE INITIATED
VIA E-MAIL or
our ON-LINE FORM.
There's no obligation to purchase
our products, but you will find that
most of our competitors are generally
Higher Priced and a Lower Quality.
You decide!
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